- Security controls for safeguarding customer information;
- Raise of credit card fraud could contribute to financial losses if the website lack adequate identification process;
- Ability to scale upwards in case of large volume of customer demand;
- Suspect-able to cyber attack that could compromise corporate information;and cause website to be unavailable to customers.
2) Writedown a definition for each:
a) E-commerce: refers to online transactions - buying and selling of goods and/or services over the Internet.
b) E-business: covers online transactions, but also extends to all Internet based interactions with business partners, suppliers and customers such as: selling direct to consumers, manufacturers and suppliers; monitoring and exchanging information; auctioning surplus inventory; and collaborative product design. These online interactions are aimed at improving or transforming business processes and efficiency.
Source: http://www.austrade.gov.au/e-business-versus-e-commerce/default.aspx
Source: http://www.austrade.gov.au/e-business-versus-e-commerce/default.aspx
3) What is the difference between buy side and sell side eCommerce?
Buy-side e-commerce refers to transactions to procure resources needed by an organization from its suppliers. Sell-side e-commerce refers to transactions involved with selling products to an organization’s customers.
4) Describe the different types of eBusiness
a) B2B commerce - it is that business activity in which 2 firm or business units make electronic transaction in which 1 can be a producer firm and other are raw material supplier firm.
b) B2C commerce - in B2C commerce, 1 party is the firm and other party is a customer. on the one hand, customer can seek information, can place an order, get some items on the Internet and can also make the payment. on the other hand, a firm can make a survey to know, who buying what and can also know satisfaction level of customer. a firm can also make delivery of goods like air and train tickets etc.
c) intra B commerce - under this, the parties involved are 2 persons or departments of some business unit. use of computer network makes it possible for the marketing department to interact constantly with the production. a firms transactions or interactions with its employees are some time refer to as B to E commerce. employees can use electronic catalogue and ordering forms.
d) C to C commerce- under C to C commerce, both the parties involved are customers. it is required for buying and selling of those goods for which there is no established markets are available.
5) Which digital technology has the highest penetration rate? Explain and source your answer.
The digital technology which has the highest penetration rate is mobile phones. According to the Information Society Report (2011) from the International Telecommunication Union the global mobile phone technology penetration rate is at 78% by the end of 2010. This is not surprising given the reduction in the cost of mobile services; introduction of low end and low cost mobile phones; proliferation of mobile technology in third world and developing countries; Introduction of 3G networks and the dominance of smartphone technology in developed countries.
6) List: Four drivers to adoption of sell-side e-commerce by business.
a) Expansion of their market - Businesses can become restricted to doing business within the geographic area they serve. It can be beneficial for businesses to utilize sell-side e-commerce to increase the amount of consumers they can target across a larger geographic area.
b) Decrease amount of inventory needed - The use of this driving force is the business would be able to implement a Just in time distribution system reducing the amount of inventory they would need to store, thus freeing-up capital for other endeavors.
c) Reduced Costs - This driving force is a critical driver to sell-side e-commerce by a business because the reduced costs by not having physical space to pay rent or purchase for the operation of the business. As well staff costs and the business is not a heavily impact by external changes in legislation and new laws, there is an impact but can be limited.
d) Reduced risk of Cost - An example of this is when a store owner closes their store at 5pm their oppurtunity to trade and sell their product and/or service has finished. So the benefit or driving force behind e-commerce is that the business can trade 24/7 and aren't limited by time or products available.biles are increasingly popular and increasing globally (Pearce, 2009).
7) List: Four barriers to adoption of sell-side e-commerce by business.
a) Poor infrastructure/lack of distribution channel - Many developing countries do not have the infrastructure to support normal travel throughout every region of their nation. Therefore a business owner in a developing nation might hesitate to utilize new business techniques through e-commerce, simply because their country does not possess adequate infrastructure to support the distribution channel they will need in order to succeed.
b) Cost/lack of knowledge - Many developing countries are isolated in regards to regular commerce with developed countries. Therefore if a business owner in a developing country wanted to build a website and begin to utilize sell-side e-commerce, they might be scared off the idea due to their own inexperience and the sequential costs associated with building and marketing a website.
c) Quality of life/Distribution of wealth - As is the case in developed countries, many developing countries’ citizens live in poverty. Many developing countries citizens do not have access to clean water and food on a regular basis; forget about access to the internet and credit cards. Therefore it would be difficult to sell a business owner on the benefits of sell-side e-commerce when a large percentage of his fellow citizens do not have the means to become his customers.
d) e-Commerce Security and Fraud - Suspect-able to cyber attack that could compromise corporate information;and cause website to be unavailable to customers. Needs strong security measures for safeguarding customer information. Also with there is a trend of raising of credit card fraud could costly to the business
8) How might a restaurant benefit from an online presence?
Benefits of restaurant having an online presence may include:
Cost reduction - reduction in time needed to handle common questions and calls from patrons, ie menu, location. price and opening time.
New capability - may include allowing patrons to leave feedback, make a booking online, joining royalty program of the restaurant.
Communication - Patron able to find out the menu, location. price and opening time. Also any news & events can be communicated to the customers easily.
Customer service - customer's expectation of a website, ability to reduce customer confusion.
Control - control the content, ensure a consistent and coherent image and message is present to the customers.
Competitive advantage - customers are likely to do research on restaurants, a web presence ensure the customer knows the existence of restaurant. Also menu, food images, video and seamless booking and communication experience will ensure customer form a positive opinion with the restaurant, making the customer wanting to visit the restaurant.
9) What are some examples of Digital information?
- Internet
- Mobile Phones
- CD's
- DVD's
- Bluray
- Television
- Digital Camera's
- E-books
- Video Game Consoles
- Video on Demand (Youtube)
- Social Network Sites
- Blogs
10) What is the semantic web? Are we there yet?
The semantic web is designed to allow machines inter-operate and process data without the aid of humans. It should be more direct and more useful for users as it finds information and data which is relevant to what the user wants. According to the term's creator Tim Berners-Lee, "it is a web of data that can be processed directly and indirectly by machines"
Currently there are stand-alone example of semantic web project and tools, such as the search engine Alpha wolfram, which can be seen as a limited example of the semantic web. However over all the we have not yet achieve true semantic web that as the world wide web is still dominated by traditional search engines such as Google, Bing and Yahoo.
Source: http://en.wikipedia.org/wiki/Semantic_Web#Current_state_of_standardization
Good start but you need to catch up as well. Ian
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